Compassionate end-of-life veterinary care in the comfort of your own home

Comfort for your pet at home

Palliative Pets will work with you towards a peaceful and dignified end to your beloved pet’s life, in the comfort of your own home.

Professional palliative veterinary care

Palliative veterinary care aims to keep your pet as pain-free, calm and comfortable as possible, for the time that remains.

End-of-Life discussions and planning

It is never an easy decision to say goodbye to our beloved pets, but our aim is to provide as painless and peaceful a passing as possible.

Contact Palliative Pets

Veterinary Consultations are by prior appointment only.

Please note: Dr Jen currently has a limited capacity to take new patients for palliative & end-of-life veterinary care, and may be unable to provide same-day appointments.

Palliative Pets is closed on weekends and public holidays.

Whilst Dr Jen will do her best to be there for you and your pet when needed, she aims for in-home euthanasia to be a planned and thought through decision wherever possible. Dr Jen is unable to offer an emergency after hours service.

If your pet requires urgent veterinary attention, is experiencing an acute crisis or a medical or surgical emergency, please contact your regular veterinarian or nearest veterinary clinic.

About Palliative Pets

Palliative Pets is an in-home, fully mobile veterinary palliative care and euthanasia service for dogs and cats in Townsville and surrounding suburbs. We provide compassionate, quality, end-of-life care for your pet in the comfort of your own home. Our home visit veterinarian, Dr Jen, cares for your pets during the final stages of their life, providing support to families who choose to say goodbye to their beloved dogs and cats at home. Dr Jen works with you, the family, to decide on the best options for your pet. Dr Jen will also work together with your regular veterinarian to deliver at-home palliative care and support for pets approaching end of life.

The aim of palliative veterinary care is to ensure pets are comfortable, calm, and not experiencing any unnecessary pain in their final hours, days, weeks or in some cases perhaps months of life. Palliative care is the treatment and management of the signs of a disease, without necessarily attaining a cure. The goal is to minimise pain, discomfort and distress, provide supportive care, and improve and maintain quality of life where possible. Pain relief is a major component of palliative care.

At Palliative Pets we have two chief aims. The first is that your beloved dog or cat receives the best veterinary care to keep them as comfortable as possible for the time that remains, and that they are treated with the utmost grace, dignity and love in the twilight of their life. Our second priority is that you, the loving companion of your beautiful pet, receive compassionate support and professional veterinary advice during this sad and complex time, both in preparation for, and after the loss of your pet.

When the time comes to say goodbye, Dr Jen will help you to say a calm and peaceful farewell to your beloved fur family in their familiar surroundings at home.

What Palliative Pets Does

Home-visit veterinary consultations for senior and palliative pets in Townsville & surrounds

    • Dr Jen will do a consultation with you and your dog or cat in your home, discussing their condition, needs and options for care, as they near the end of their life. She will provide her honest and professional opinion regarding your pet's current condition and will discuss possible options for treatment for your beloved pet.

Quality of life assessments for your senior or palliative pets

    • Dr Jen will conduct an individualised assessment with your dog or cat and your family. She can assess your pet’s condition and environment, and discuss any issues and concerns you may have. If appropriate for your pet’s condition, Dr Jen can provide medications and treatments to help maintain the quality of your pet’s life at home for a period of time. Dr Jen can help you make the difficult decision of whether it is time to say goodbye, or if other treatment options may be available.

Customised palliative care plan for your pet

    • Dr Jen will work with you, and alongside your regular veterinarian in Townsville and the Northern beaches, to plan and deliver ongoing veterinary palliative care at home, with the aim to keep your dog or cat as comfortable, relaxed and pain-free as possible, for the time they have remaining.

End-of-life planning and support

    • Eventually, the time will come when treatments are no longer helping and there are simply no further options to try. Once the decision is made to say goodbye, Dr Jen will work compassionately with you, the family, to plan the most peaceful and dignified end to your beloved pet’s life.

Compassionate in-home euthanasia service for cats and dogs

    • Dr Jen will come to your home to provide as painless and peaceful a passing as possible for your pet, in the familiar and comforting surroundings of your own home. Dr Jen uses a multi-step approach, including pain relief and sedation to reduce anxiety and pain prior to euthanasia.

After-care discussions and arrangements for transport to Pet Heaven or bequests to James Cook University

    • Dr Jen will assist you in making further arrangements for care of your beloved pet after you have said goodbye. She can organise transport for your pet to Pet Heaven and/or JCU Townsville if necessary.

"The Rainbow Bridge"

Just this side of Heaven is a place called Rainbow Bridge.

When an animal dies that has been especially close to someone here, that pet goes to Rainbow Bridge. There are meadows and hills for all of our special friends so they can run and play together. There is plenty of food, water and sunshine, and our friends are warm and comfortable.

All the animals who had been ill and old are restored to health and vigor. Those who were hurt or maimed are made whole and strong again, just as we remember them in our dreams of days and times gone by. The animals are happy and content, except for one small thing; they each miss someone very special to them, who had to be left behind.

They all run and play together, but the day comes when one suddenly stops and looks into the distance. His bright eyes are intent. His eager body quivers. Suddenly he begins to run from the group, flying over the green grass, his legs carrying him faster and faster.

You have been spotted, and when you and your special friend finally meet, you cling together in joyous reunion, never to be parted again. The happy kisses rain upon your face; your hands again caress the beloved head, and you look once more into the trusting eyes of your pet, so long gone from your life but never absent from your heart.

Then you cross Rainbow Bridge together....

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Meet the Palliative Pets Veterinarian

Palliative Pets veterinarian, Dr Jenni Scott, brings professional expertise, compassion, and over two decades of experience as a veterinarian in Townsville to Palliative Pets.

Dr Jen holds a Bachelor of Science, a Bachelor of Veterinary Medicine and Surgery (Honours), a Graduate Certificate of Education, a Doctor of Philosophy and Membership of the Australian College of Veterinary Science in Veterinary Pathology.

Dr Jen was inspired to start Palliative Pets after an accumulation of events led her to recognise the need for a caring, compassionate in-home, mobile palliative and end-of-life veterinary service for animals in Townsville, from someone who has experienced grief and loss first hand and understands that it is a highly individual journey.

Dr Jen has been a veterinarian in Townsville for more than 20 years. As well as caring deeply for animal welfare, she has become increasingly passionate about connecting with people in need. She became interested in the amazing palliative care given to people, when her father was diagnosed with cancer, and he subsequently started on a journey of chemotherapy and then palliative care, both in hospital and then later at home for his final journey. She explored further training to move into human aged and palliative care, but maintained her passion for animal welfare.

After losing her beloved cat, then her dear mother unexpectedly to acute illness, losing her father a week later, then needing to euthanase a beloved family dog at home, within the space of weeks, Dr Jen came upon the idea of Palliative Pets, whilst experiencing intense grief during this time. She felt that pets should be able to spend their final moments in the comfort of their own home, rather than having to make a sometimes stressful trip to a veterinary clinic when they're feeling unwell or afraid. She wanted their final moments to be calm, relaxed and peaceful, in familiar and comforting surroundings. She wanted owners to have time to say goodbye peacefully at home, without feeling rushed. She wanted them to know that someone cares, and understands what they're going through and how hard it is to say goodbye to a loved one.

That seed of an idea stayed with her over the following months of intense grieving, and that seed of an idea slowly grew, gained momentum and blossomed into the reality that has now become Palliative Pets.

Contact Palliative Pets today to arrange compassionate, mobile in-home end-of-life veterinary care for your beloved pet